Parkside Detailing

Cyndi Raper Edited a year ago

Made an appointment last Thursday, scheduled for 8 a.m. Monday morning for rims and tint. While making the appointment I communicated that any day this week at any time would work, except for Tuesday due to prior commitment. Monday morning at 8 was perfect. Confirmed the appointment twice via text. Monday comes, dropped the car off, was given a rental. I figured it was going to be a while for them to get the rims and tint done but not hearing anything after over 6 hours, my husband called to get an update on the status of the vehicle. He was told it would be ready at 5 pm. Around 3:30 we leave to pick up my vehicle (we live about an hour away) and just as we were about to pull into Parkside detail and accessories, I get a phone call from Morgan. She said that my car isn't ready yet and that it should be ready tomorrow morning. I understand that it isn't her fault. But why not tell us this when we called earlier, before we drove an hour up to Knoxville for no reason? Poor time management and poorer communication. Update- Parkside still has my vehicle, it's been over 24 hours. it is now 12 p.m. Tuesday afternoon and I still have not received an update on my vehicle. 2nd update- My

David F a year ago

I have used them for both headlight restoration and paint less dent removal. Great job, cant even see where the dents were, and headlights look brand new. The dent removal guy is great, very good at his job, he basically did my whole car. They price by the panel and are very competitive with their prices, highly recommend using them. They are busy so be patient with scheduling.

Mary Ann Pearson 2 years ago

I bought an old /new car a 2005 lexus sc 430 and was struggling without a back up camera. I called lexus and they referred me to parkside detail and accessories and I had the pleasure of talking to Jay Stewart. it took a bit of time for me to find the time to leave the car for most of a day. but he was so great in keeping in communicaton and I finally, yesterday brought my car to get a backup camera installed. Jay met me and got all set up for the new camera install. After some gliches with the mirror The installer, Johnny Brewton worked diligently to resolve the issue and get my back up camera installed. It took longer than expected ,but the communication throughout the day was perfect. I am so happy to be able to see behind me and I would definitely recommend this business for any auto needs. Be sure and Ask for Jay Stewart and Johhnny Brewton for a great experience. thank you for the great team of professionals.

Laura Lynn Green 3 years ago

I was most impressed with my recent experience with Toyota Parkside and Accessories. Jacob was my service tech, his communication and follow through were great. I called in a panic, I need a trailer hitch installed on my Highlander, the other place that was supposed to do the work could not get the part in on time. I called, and Jacob was able to squeeze me in and even offered to have my car serviced by Toyota across the street for an oil change. I’ll be back and recommend them to others in the future. Thank you!

suzi sullivan 6 years ago

My car looks brand new — if not better! I am thrilled with everything about Parkside Detail and Accessories. We had a full (exterior and interior) detailing done - the price was fair and the work was outstanding! We will definitely be back and recommending to friends!